Privacy Policy – Nivaro Media

1. Introduction

This Privacy Policy explains how Nivaro Media (“we,” “our,” “us”) collects, uses, stores, and protects information obtained through our website, nivaromedia.com, and any related tools, forms, or services we operate. This policy includes detailed disclosures required for A2P messaging compliance and applies to all individuals who interact with our website, submit forms, communicate with us, or use any services we provide.

2. Information We Collect

We collect information you provide directly, including your name, email address, phone number, business information, social profiles, and payment details when you purchase services. We may also collect log data such as IP address, browser type, referring URLs, pages visited, and timestamps. Additionally, we may collect device information such as device type, operating system, unique identifiers, and location information if enabled on your device.

3. How We Use Your Information

We use your information to provide services, communicate with you, respond to inquiries, deliver updates or notifications, fulfill contractual or legal obligations, improve our website and operations, process payments, provide customer support, and send marketing messages when you have given explicit consent. We do not use your information for purposes not described in this policy.

4. Legal Basis for Processing

We process your data based on legitimate business interests, the performance of a contract, compliance with legal obligations, or your explicit consent. You may withdraw consent at any time without affecting the legality of processing performed prior to withdrawal.

5. Sharing Your Information

We share information only with trusted service providers that support our operations, such as web hosting companies, CRM platforms, email and SMS communication providers, payment processors, analytics services, and customer support subcontractors. We do not sell or rent your personal information. Mobile information, SMS opt-in data, and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors only when necessary to support services we deliver, such as customer service or technical operations.

6. SMS & Text Messaging Policy (A2P-Compliant)

When you provide your phone number and opt in, you authorize Nivaro Media to send SMS notifications, alerts, updates, or other messages based on your indicated preferences.
Required Consent Disclosure: “I consent to receive SMS notifications and alerts from Nivaro Media. Message frequency varies. Message and data rates may apply. Text HELP for help. Reply STOP to unsubscribe at any time.”
Marketing Consent Disclosure (Separate Checkbox): “By checking this box I agree to receive occasional marketing messages from Nivaro Media.”
Consent to receive SMS messages is not required as a condition of purchasing services. You may unsubscribe at any time by replying STOP, and you may receive support by replying HELP. Message frequency may vary depending on account activity, service updates, or communication needs. SMS opt-in data and consent will never be sold or shared with third parties.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze website usage, personalize user experience, track performance, and improve site functionality. You can control cookie preferences through your browser settings.

8. International Data Transfers

Your information may be stored or processed in the United States or in other countries where our service providers operate. When data is transferred across borders, we use appropriate safeguards to ensure compliance with applicable laws and data protection regulations.

9. Data Security

We use administrative, technical, and physical security measures designed to protect your information from unauthorized access, alteration, or disclosure. While no system is completely secure, we follow industry-standard practices to safeguard all collected data.

10. Your Privacy Rights

You have the right to request access to your personal information, request corrections, request deletion, restrict processing, withdraw consent, or request data portability. You also have the right to file a complaint with a regulatory authority if you believe your rights have been violated. To exercise any rights, contact us using the information provided at the end of this policy.

11. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. SMS opt-in records, consent logs, and communication logs are stored as required for A2P compliance.

12. Business Transfers

If Nivaro Media is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. The receiving entity will continue to honor this Privacy Policy.

13. External Links

Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of external sites.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and continued use of our website constitutes acceptance of any changes.

15. Contact Information

For questions or requests regarding this Privacy Policy, contact us at:
Nivaro Media
contact@nivaromedia.com